![]() To have up-to-date information from your printers in your customer area at, our client (a small piece of software) must be installed on your network so that it can reach the printers within the network. ![]() Most printer manufacturers offer a list of the most common errors including problem solving descriptions. Are they loose or torn somewhere? A look at the manufacturer's website is always worthwhile, as you may find an exact description of the error. Checking the printer cables may help in this case. The position of the characters on the test page, pixelated characters, bigger empty spaces or stripes may indicate an error in data transmission or an defective cartridge. Sometimes the cartrige or the print head just needs to be cleaned. When the colors on the test page are very pale, it is an indication that the printer cartridge is either empty or almost empty. Colors which are too dark or to lightly printed by laser printers are often a result of the toner cartridge not being shaken properly before installation. The driver can be updated under printer properties. In this case the printer driver may be incorrect or not up to date. When the test page shows colors which are too dark or to lightly printed, it usually indicates errors in the printer software. The cartridge should be either cleaned or replaced. This kind of stripe may indicate a dried up or empty printer cartridge. Black vertical stipes should not be confused with light vertical stripes which become paler towards the edge of the page. How to identify Problemsīlack vertical stripes on the test page may indicate that the printer has to be cleaned or that there is some sort of foreign particle inside the printer. Deviations from the reference page in futur test pages make it easier and faster to identify problems. The test page should deliver perfect results and can thus serve as a later reference for comparison. The printer settings are configured optimally by the manufacturer. It is generally recommended to print a test page after purchasing and installing a new printer. Test pages are also used to help with the calibration of print heads and printer cartridges and for a precise color management. Errors in printing a color or fine lines are clearly visible. The test page is designed so that very fine lined elements and colors are printed separately. When you print a test page, you can check your printer for any problems. The "print test page" function can usually be found in the maintenance menu of the software. Often a test page can also be printed using the manufacturer's printer software, which is usually included with the printer. Note: With other Windows OS versions, the printer menu is selected by left-clicking on Devices and Printers after opening the the Start Menu. In the new window click on Print a Test Page.Right click on the printer and select Printer Properties.Open Start Menu and then select Control Panel. ![]() The following guide explains in detail how a test page is printed and what you need to watch out for. It provides information on whether the printer is really working properly and if all colors are printed correctly or whether there are errors in the communication between PC or laptop and printer. Printing a test page can also help to analyze the source of an printing error. After you have successfully installed a printer, you should print a test page.
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